AI that does the work — not just talks about it
Many systems talk about AI. At our customers, it is already in production: hundreds of customer orders a day are created fully automatically, production is forecast with AI, and sales meetings get booked without anyone touching a keyboard. With an open API and MCP you connect leading AI models directly to your ERP — and automate in dialogue, without programming.
Hundreds of orders a day
created automatically at our customers, in production today
Open API + MCP
connect your own AI, documentation at developers.cloudoffice.se
No programming
automate in dialogue with the AI
Leading AI models
you choose, we are not locked to one vendor
THE PROBLEM
Routine work is eating your hours
Traditional MPS and ERP systems solve this — but require months of implementation and a price tag built for large-scale industry. CloudOffice is built for manufacturers with 5–50 employees.
Orders arriving as free text
Customers email orders without article numbers, with approximate product names and their own abbreviations. Someone spends every day interpreting, searching and typing.
Forecasts by gut feeling
How much should be produced next week? History, weather and returns all matter — but nobody has time to do the math.
Leads going cold
Enquiries land in an inbox and wait. By the time someone replies, the customer has moved on
AI hype without delivery
Everyone talks about AI, but few can show what it actually does in an ERP — in production, every day.
The solution
This is what AI does at our customers — today
Case 1
Emails that become customer orders — hundreds a day
A Swedish ready-meal producer receives orders by email — unstructured, without article numbers, with imprecise product names. The AI reads every email, identifies the customer and the products, creates the customer order in CloudOffice and flags uncertain lines for manual review. The result: hundreds of orders a day handled fully automatically, many hours saved every day — and fewer errors than with manual entry.
Case 2
AI forecasting for production
The same customer uses AI to forecast how much to produce. The model weighs together sales history, weather forecasts, returns and other factors — giving production a concrete basis instead of gut feeling.
Case 3
AI as a sales assistant
The AI monitors incoming email, identifies potential deals, handles the dialogue with the customer and drives it all the way to a booked meeting — straight into the salesperson’s calendar, with the deal registered in the CRM.
CloudOffice® handles the entire chain in one system. Every step automatically updates inventory, accounting data and traceability.
Open architecture: API + MCP
The solution
Layer
What it is
What it gives you
Layer
Open REST API
All of CloudOffice is accessible through a documented API — developers.cloudoffice.se
What it is
What it gives you
Integrate anything: e-commerce, EDI, your own tools
Layer
MCP server
A standard protocol (Model Context Protocol) on top of the API
What it is
What it gives you
Connect leading AI models directly to your ERP
Layer
AI in dialogue
You describe what you want to automate — in plain language
What it is
What it gives you
Automate workflows without programming
Layer
Your data, your rules
The AI only does what it has been authorized to do; uncertain cases are flagged for a human
What it is
What it gives you
Control and traceability at every step
The difference from “Copilot”. Most systems offer an AI assistant that answers questions when a user asks. Our architecture goes further: the AI works independently on real tasks — around the clock, without anyone at the screen.
Six ideas to start with
Purchasing suggestions
AI analyzes stock levels, lead times and sales velocity and suggests what to order — before you run out.
Supplier documents
Delivery notes and order confirmations are read and matched against purchase orders automatically.
Customer service
Common questions — “where is my delivery?”, “what does … cost?” — answered directly with data from the system.
Deviation alerts
The AI monitors key figures and speaks up when something deviates: a customer who stopped ordering, a margin that is slipping.
Product data
Product texts, translations and categorization generated and kept consistent
Reminders & dunning flows
The AI follows up unpaid invoices with the right tone at the right time.
Have a workflow of your own you want to automate? That is exactly what we do.
Nothing is impossible.
Up and running in 4–6 weeks
We build the system — and the AI solutions
CloudOffice is not a reseller of someone else’s platform. We develop the system ourselves, which means the AI solutions don’t stop at a demo: we can adapt the API, build new endpoints and put the AI into production at your company. That is why our customer cases are not visions — they run, every day.
We can solve just about anything — because we are the ones building the system.
Get started with AI
Up and running in 4–6 weeks
Demo
We show the customer cases live and discuss your workflows.
Activate the API
Activation is billed as a regular user license — nothing more. If you use your own AI account, there are no further costs from us.
Your first automation
We help you set up the first workflow — or you build it yourself in dialogue with the AI.
Safe — full control and traceability
Up and running in 4–6 weeks
You decide the access
The AI can only do what you have authorized it to do — you control exactly which data and functions it reaches.
Every action is logged
Everything the AI does is recorded in the system, just like for a regular user. You can always see what was done, when and by whom.
Nothing disappears without a trace
CloudOffice has change history and logs — no data can be deleted without leaving a trail
Uncertain cases are always flagged
for manual review, and you choose your own AI vendor and account — we don’t lock you in.
Common questions about AI in CloudOffice
Activating the API is billed as one user license. If you use your own account with an AI vendor, there is nothing more from us.
Leading AI models on the market. You choose the vendor and account yourself — we are not locked to anyone.
Model Context Protocol — an open standard that lets AI tools work directly with systems like CloudOffice: read data, create orders, book meetings. Our MCP server sits on top of our open API.
No. You describe in plain language what you want to automate. For advanced integrations, the API documentation is at developers.cloudoffice.se.
The AI only does what it has been authorized to do, and uncertain cases are flagged for manual review. At our ready-meal customer, automation led to fewer errors than manual entry.
No — not without a trace. You decide what permissions the AI has, every action is logged just like for a regular user, and CloudOffice keeps change history for everything. No data can disappear without a trail.
You control the permissions and choose your own AI vendor and agreement. We go through the data questions together at onboarding.
Activating the API is done right away. A first automation can be live within days — depending on the complexity of the workflow.
Yes — our biggest customer case is built precisely on the AI reading unstructured customer emails and creating orders.
Yes. We build the system ourselves and can adapt both the API and the workflows. See also our custom solutions.
Yes — they are in production today. Book a demo and we’ll show them live.
